A Trailblazer in Learning & Development with Over Three Decades of Excellence Mr. Indranil Sen, an accomplished professional with more than 34 years of experience in training, capability building, and strategic learning interventions, currently serves as the Founder and Chief Learning Officer at SEN-Session, a Kolkata-based consultancy. With a robust background spanning the pharmaceutical, agrochemicals, insurance, corporate training, and e-learning sectors, he has consistently demonstrated a commitment to aligning learning strategies with organizational goals. His expertise encompasses neuroscience-based coaching, CRM implementation, instructional design, and the development of high-impact training frameworks that foster long-term performance improvement. He began his journey in training and development after completing a B.Sc. (Hons.) in Physics from Calcutta University, followed by an MBA in Human Resources from the Institute of Technology & Management, Mumbai. He later pursued a Diploma in Training & Development from ISTD and a Management Development Program at XLRI Jamshedpur. He has also completed a specialized program in Strategy Management from IIM Indore. Currently, he is a PhD research scholar in Digital Marketing, further strengthening his academic and research foundation. He has earned several certifications including Certified Result Coach (2014), Competency & Performance Developer (2010), and Learning & Development Manager (2009). He also holds specialized qualifications in Emotional Intelligence and Clinical Research and has completed a Fellowship in Strategic Learning & Development. His career trajectory reflects progressive leadership roles, culminating in impactful contributions across national and international markets. From 2015 to 2023, he served as the Senior Manager – Capability at Bayer India Ltd., overseeing operations in India, Bangladesh, and Nepal. Here, he spearheaded capability enhancement initiatives, leading sales teams to achieve a 15% year-over-year revenue growth. He played a pivotal role in implementing CRM strategies, increasing customer retention by 20%, and expanding market share by 10% through strategic market analysis and training innovations. His commitment to digital learning led to a 30% increase in training efficiency through the adoption of e-learning platforms. Prior to that, he held the position of National Training Manager for Bayer Zydus Pharma’s Women’s Health Care division (2011–2015), where he successfully developed and rolled out a nationwide training strategy. His programs significantly enhanced salesforce effectiveness and aligned closely with evolving brand strategies. From 2010 to 2011, he was Group Manager – Enterprise Business Solutions at Centum Learning Pvt. Ltd., where he focused on client-centric enterprise learning solutions, increasing client satisfaction by 25%. Earlier in his career, at MSD India and Schering-Plough, he was responsible for training management across multiple zones, playing a vital role in integrating digital learning strategies to improve accessibility and cost-efficiency. His leadership in these roles led to a 35% increase in training participation and a 30% reduction in training delivery costs. Between 2002 and 2007, he worked with Organon India Ltd. in progressively responsible marketing and CRM roles. As Manager of CRM (Pan India), he led digital transformation initiatives, while also managing zonal marketing coordination for East and West India. Currently, through SEN-Session, he consults with various organizations and individuals, delivering bespoke coaching programs rooted in neuroscience and behavioral science. His consultancy focuses on fostering sustainable skill development, performance enhancement, and business transformation. He is known not only for his strategic insight and instructional design expertise but also for his ability to inspire change through data-driven training models and coaching frameworks. He communicates fluently in English, Hindi, and Bengali and remains passionate about reading, public speaking, and strategic games. With a vision rooted in innovation and excellence, Indranil Sen continues to shape the future of Learning & Development, combining academic rigor with real-world experience to deliver measurable impact.
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